Usability testing tools are growing in numbers and features. But which is the right one for you? Take a look at this list of 9 awesome platforms and find out!
Usability testing tools are critical to a website’s success. User experience is mainly based on user testing, as it helps developers understand how users interact with designs. In return, it will help deliver the best user experience possible and assist users in completing their tasks, increasing overall conversions.
What is usability testing?
Usability testing is the practice of testing the ease of use of a design with a representative group of users. Users are asked to complete tasks, usually, while they are being observed by a researcher, to see where they run into problems and get confused.
The goal is to identify any usability problems, collect qualitative and quantitative data and determine the participant’s satisfaction with the product.
The benefit of usability testing?
Usability testing allows the design and development team to identify problems before they are coded. The sooner problems are identified and fixed, the less expensive fixes will be in terms of both employee time and potentially impact on the schedule. During the usability test, you will:
- Validate your prototype
- Confirm your product meets expectations
- Identify issues with complex flows
- Catch minor errors
We have gathered the best usability testing tools that will help boost website usability.
Top 9 Usability Testing Tools
1. UserTesting
UserTesting is one of the most popular names in usability testing tools. It essentially has three products: Insight Core, Product Insight, and Marketing Insight. These three products combine to help most types of research including development, marketability, and user experience, unlike most of the other tools here.
2. Usabilla
Usabilla is a leading usability testing tool. It allows you to collect feedback from real users. You can also get detailed surveys from potential users. From these, you can discover what your visitors think of your content, allowing you to better optimize your web pages.
3. UsabilityHub
UsabilityHub is a remote user research platform that allows you to run different types of research tests and identify usability issues. You can set up and possibly run first-click tests, design surveys, interest tests, and five-second tests.
4. Loop11
Loop11 allows you to work in more than 40 languages, create custom themes and test them out on your mobile device. They offer an extensive help center and library. In addition, Loop11 also provides a group of participants to recruit. If you’re looking for a quick, high-level overview of how your website works, then Loop11 might be a good solution for you.
5. Crazy Egg
Crazy Egg is a popular usability testing and website optimization platform that boasts the same features as Hotjar. Unlike the other product, it offers five byproducts: Snapshot, Heat Map, Recordings, A / B Test, and Crazy Egg Editor.
6. Lookback
Lookback is another handsome usability test service. It mainly offers two features: LiveShare and SelfTest. LiveShare is a moderated beta service that allows you to interview users from around the world. It allows you to collaborate with customers and team members in reviewing, examining and taking notes.
7. Hotjar
Rather than being a usability testing tool, Hotjar allows you to measure and track the usability of your website by recording heatmaps and behavior from real people. Hotjar is well known for its live heatmap recording functionality, and additional features include session recordings, conversion funnel analysis, as well as the collection of user feedback via feedback forms and surveys.
8. Userlytics
Userlytics is one of the most popular usability testing tools on the market. Userlytics allows users not only to drill down into the criteria and characteristics they want from participants. It also allows users to go further by creating screening questions to exclude users from research.
9. Userbrain
Userbrain is a free, simple, and easy to use remote usability testing tool so easy to use that you’ll love testing your product with real users. You can watch the video recordings of your website users and hear what they think.
Conclusion
Usability Testing is necessary to ensure whether the system works with its intended users. This testing is generally performed simultaneously with the development life cycle thus helps to improve the design of the system consistent with technology concern.
While what makes a tool the right choice for your project may vary, it is true that good usability testing tools have some key boxes to check. Hopefully, with a list of best usability testing tools, you’ll be able to find that one perfect fit.
